Our jewelry is specifically designed to be hypoallergenic and are free from Lead and Nickel. This means that individuals with sensitive skin can wear our jewelry without having to worry about any skin irritation or allergic reactions. We prioritize the comfort and well-being of our customers, so you can rest assured that our jewelry is safe and suitable for sensitive skin.

Please read our product descriptions for your desired ring design for more information on sizing. 

• Store it in a dry place: Moisture can be harmful to many types of jewelry, so it's crucial to store your pieces in a dry environment. Avoid keeping them in the bathroom or anywhere prone to high humidity. 

• Use our jewelry polishing cloth to clean it before storing: Regular cleaning helps to remove dirt, oils, and other residues that can accumulate on your jewelry over time. Before storing your jewelry, use our jewelry polishing cloth to gently wipe the surface of each piece. This will help restore its shine and remove any surface tarnish. After each use, remember to wash your hands to eliminate any remnants of the cleaning agent on the cloth. Don't worry if you notice dark residue on the cloth; it indicates that the cloth is effectively working. The cloth contains a small amount of cleaning agent that captures dirt, oil, and residues removed from the item's surface during polishing. Avoid washing the polishing cloth, as doing so will diminish its effectiveness. 

We offer a range of payment methods for your convenience! When you place an order, your chosen payment method will be charged immediately, even for items on a backorder status. This ensures that your order is promptly processed and queued for shipping.

Please be aware that once the order is placed, we cannot alter the payment method or currency.

Credit and Debit Visa Card:

• Please note that depending on your card's restrictions, the transaction may be declined by your bank.
• butidkhername reserves the right to verify the validity of the card used, and transactions may be declined based on the outcome of these checks.

Paypal:

• To use PayPal, select this option during checkout and log into your PayPal account.
• After completing the order, you will be redirected back to our website.

We aim to provide you with a seamless shopping experience and ensure your payment is securely processed for timely fulfilment and delivery.

You may be subjected to duties, taxes, and other fees imposed by your country's customs authorities. These fees are not collected by us, but rather by the relevant government agencies in your country. The exact amount of these charges can vary depending on your country's regulations and the total value of your order.

It's essential to familiarize yourself with your country's customs policies and fees before placing an order to avoid any unexpected costs upon delivery. As these charges are beyond our control, we recommend contacting your local customs office or reviewing their website for more information on applicable fees and regulations.

Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.

Enter your discount code in the "Discount code" field at checkout.

Please note that only one (1) discount can be applied per order. If you attempt to use a second discount code, our system will automatically select the better deal, and the other discount will not be applied. Additionally, discount codes cannot be combined with free shipping discount codes, referral credit, referral codes, or any other form of discount.

It's essential to adhere to these guidelines, as butidkhername reserves the right to hold or cancel orders that utilize more than one discount code. Ensuring compliance will help ensure a smooth and successful shopping experience.